My first thought was that this was a response to situations like that in Boston, where religious adoption agencies have more or less been put out of business because they prefer not to mediate adoptions by gay couples. The story says it’s about the service not being used enough to warrant the effort.
I believe that. I’m close to several young LDS couples who have adopted recently, both in and out of Utah, and not one worked through LDS Family Services. The usual reason given was that LDS Family Services had so few children to adopt that the waiting list was a decade long. It’s much less than that for other agencies, though it can still take years.